How do I reset my password?

On desktop web,

If you are currently logged in, kindly log out by clicking on your email ID displayed on the top right corner of Wego webpage. You will now see the button change to Login. After this, follow the same steps explained below.

f you are not logged in, click on Login displayed on the top right corner of Wego webpage. On the login screen pop-up that appears, you will see Forgot your password (highlighted in the screenshot below). By clicking on this, you can key in your email address and you will receive an email prompting you to change your password.

On iOS and Android mobile apps,

If you are currently logged in, click on Account icon displayed on the bottom right corner of Wego app. You will now be redirected to the Account screen where you will see your logged-in email address at the very top. Clicking on your email ID, opens a new screen where you can see Update password. By clicking on this, you can key in your email address and you will receive an email prompting you to change your password.

If you are not logged in, click on Account icon displayed on the bottom right corner of Wego app. You will now be redirected to the Account screen where you will see Login option at the very top. Clicking on Login, opens up the Login screen where you can click on Forgot your password. By clicking on this, you can key in your email address and you will receive an email prompting you to change your password.

On mobile web,

If you are currently logged in, please click on the   located on the top left of the app. You may now click on your email id to view an expanded list of account related options. Click on the first option which is CHANGE PASSWORD . Here you can enter your current password and the new password you wish to change to. 

If you are not logged in, click on Log in displayed on the top right corner of Wego webpage. You will now be redirected to the Log in screen where you will see Forgot your password. By clicking on this, you can key in your email address and you will receive an email prompting you to change your password.