Book On Wego – Frequently Asked Questions

Everything you need to know about booking directly with Wego.

Booking directly with Wego

Booking directly with Wego

Booking a flight ticket directly with Wego is just a few clicks away. It’s easy, convenient and rewarding too 🙂

To book directly with Wego, please follow the instructions

  • Enter the departure & arrival cities
  • Date of travel based on trip type
  • Select the number of passengers

Click on “Search”.

From the flight results page, from the filter section please select “Instant Book via Wego”.

Payment and charges information

Payment and charges information

We use recognized and trusted licensed software to encrypt and protect your card details from being visible to any third parties. All payment information is protected by the SSL protocol. SSL (Secure Socket Layer) technology guarantees the confidentiality of your payment information through encryption. Therefore, all payments through our site are 100% secure.

Changes, cancellations and important tips

Changes, cancellations and important tips

Wego will share an email notification on any changes on the booking.  Airlines could make changes and we may not always be advised of these changes. It is best if you reconfirm your itinerary directly with the airline 72 hours prior to departure.

If an airline has changed your flight schedule without your request, you will not be charged any fees or penalties for that change.

Once you have accepted a schedule change from the airline (either by speaking with a representative of the airline or with one of our agents), any future changes, requested by you, may require payment of applicable penalties and/or fees according to the Fare selected.

Insurance

Insurance

When you get a quote, be sure to check your protection inclusions as they may differ depending on your home country or destination. If you have already purchased protection, you can check your protection wording at any time by logging in to your XCover Account with the email that you used to book your flight. Common benefits can include:

  • Emergency Medical and Expenses Cover for emergency medical treatment, hospital visits and evacuations/repatriations, including a daily allowance for hospital and other medical fees. This includes expenses due to COVID-19 (for 65 years of age or under).
  • Trip Cancellation Cover for reimbursement if you or your travel companions have to cancel due to illness or injury, including eligible COVID-19 circumstances.

My booking and ticket information

My booking and ticket information

Kindly call us well in advance(72 hours at least) for any specific seat assignments . Any special service requests are subject to confirmation from the concerned Airline and may incur charges as levied by the Airline.

Miscellaneous information for the flight travel

Miscellaneous information for the flight travel

Please click here to determine if you need a travel visa for the specific nature of your travel.  Wego would not be responsible for tickets purchased without prior entry requirements, we request you to contact the specific consulate(s) for the most accurate entry requirements

Booking directly with Wego

Booking directly with Wego

Booking a flight ticket directly with Wego is just a few clicks away. It’s easy, convenient and rewarding too 🙂

To book directly with Wego, please follow the instructions

  • Enter the departure & arrival cities
  • Date of travel based on trip type
  • Select the number of passengers

Click on “Search”.

From the flight results page, from the filter section please select “Instant Book via Wego”.

My booking and ticket information

My booking and ticket information

Kindly call us well in advance(72 hours at least) for any specific seat assignments . Any special service requests are subject to confirmation from the concerned Airline and may incur charges as levied by the Airline.

Changes, cancellations and important tips

Changes, cancellations and important tips

Wego will share an email notification on any changes on the booking.  Airlines could make changes and we may not always be advised of these changes. It is best if you reconfirm your itinerary directly with the airline 72 hours prior to departure.

If an airline has changed your flight schedule without your request, you will not be charged any fees or penalties for that change.

Once you have accepted a schedule change from the airline (either by speaking with a representative of the airline or with one of our agents), any future changes, requested by you, may require payment of applicable penalties and/or fees according to the Fare selected.

Miscellaneous information for the flight travel

Miscellaneous information for the flight travel

Please click here to determine if you need a travel visa for the specific nature of your travel.  Wego would not be responsible for tickets purchased without prior entry requirements, we request you to contact the specific consulate(s) for the most accurate entry requirements

Payment and charges information

Payment and charges information

We use recognized and trusted licensed software to encrypt and protect your card details from being visible to any third parties. All payment information is protected by the SSL protocol. SSL (Secure Socket Layer) technology guarantees the confidentiality of your payment information through encryption. Therefore, all payments through our site are 100% secure.

Require more assistance? We’re here to help.

Call Us

Supports Arabic & English Languages

02–21279930
Egypt (24 hours)

800-Wego / 800-9346
UAE (24 hours)

+202–21279930 or +971-800-Wego / +971-800-9346
Worldwide (24 hours)

Send Us A Message

Send us a message and we’ll get back to you in few hours. In the meantime, check our FAQs to see if your question has already been answered.